SUPPORT
Get help
Write to support@loftphase.com.
I read every message that arrives at this address and reply within five business days. If your message is about a specific application, tell me which one and which device you are using — it saves a round trip.
What to include
For a problem with an application:
- Which application, and its version number if you can find it
- Your device and operating system version
- What you did, what you expected, and what happened instead
For anything else, just write. There is no form to fill in.
Other requests
Privacy and data requests. If you want to know what data an application holds about you, or want it deleted, write to the same address. Include the application name. We respond to these within the timeframes required by applicable law.
Business enquiries. Same address.